After that, DRE opens automatically in the “Remote Desktop” tab, so you can view the remote desktop session on their device. To open the remote desktop viewer in Linux and Windows PC and remotely access your client’s device, start a remote support session on their Windows device. This function is built to give you the information you need to start troubleshooting right away. The System Details tab will give you an overview of how the remote device is currently configured, including information about the operating system, network setup, CPU, memory, hard disk, and more. The remote viewer window will automatically open after you accept a support request from a customer or start a support session on an unattended computer. How to view a remote desktop session in SolarWinds DREīefore you view a remote desktop session in SolarWinds Dameware Remote Everywhere (DRE), open the DRE console.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |